Delivery & Returns


We endeavour to hold full stock at all times. If you purchase a product which is out of stock you will be informed as soon as is reasonably expected. You will be offered an alternative product or your money will be refunded.

United Kingdom

Orders received from Monday to Friday will normally be processed within 24 hours.*

They will be posted by Royal Mail First Class or by courier depending on size and should arrive within 1-4 working days.

Postage is free for orders over £40.

Postage costs £3.50 for orders under £40.

*Please note that during sales the processing may take up to 5 working days.

Mainland Europe

Please contact me for postage costs prior to making an order.

Rest of World.

I do not ship orders outside of Europe.

Please see  for a list of international distributors.


If you change your mind, Dr.Hauschka Skin Care Products can be returned within 14 days of purchase.

All items must be in the same condition as at time of purchase, in the original packaging and with any seals intact. I reserve the right to refuse a refund if I consider the product not to be in saleable condition.